New Patient Marketing and Scheduling Manager for Chiropractic Office
Full Time • Broomfield
Responsive recruiter
Benefits:
- 401(k)
- Bonus based on performance
- Employee discounts
- Opportunity for advancement
- Training & development
- Wellness resources
About Us:
We are a growing chiropractic office dedicated to helping individuals improve their health and wellness. We believe in providing excellent patient care and exceptional service from the moment a lead contacts us. We’re looking for a Patient Lead Manager to join our team and help us manage and nurture our new patient leads.
We are a growing chiropractic office dedicated to helping individuals improve their health and wellness. We believe in providing excellent patient care and exceptional service from the moment a lead contacts us. We’re looking for a Patient Lead Manager to join our team and help us manage and nurture our new patient leads.
Position Overview:
As the Patient Lead Manager, you will play a key role in our patient acquisition process. Your primary responsibility will be to reach out to new patient leads, manage them within our Go High Level CRM system, and provide outstanding customer service over the phone. Additionally, you'll be responsible for creating and managing our social media content on Facebook and Instagram, ensuring we effectively engage and grow our online community.
As the Patient Lead Manager, you will play a key role in our patient acquisition process. Your primary responsibility will be to reach out to new patient leads, manage them within our Go High Level CRM system, and provide outstanding customer service over the phone. Additionally, you'll be responsible for creating and managing our social media content on Facebook and Instagram, ensuring we effectively engage and grow our online community.
Key Responsibilities:
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Lead Management: Call and follow up with new patient leads, ensuring they are successfully converted into appointments.
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CRM Management: Manage and track lead progress and interactions in the Go High Level CRM system to ensure follow-ups are timely and consistent.
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Customer Service: Provide exceptional customer service over the phone, addressing inquiries, scheduling appointments, and handling any concerns.
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Social Media Management: Create, schedule, and post engaging content on Facebook and Instagram to attract and engage potential new patients.
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Content Creation: Develop social media posts, ads, and campaigns that promote our chiropractic services, educate the community, and build our online presence.
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Reporting: Track and report on lead conversion metrics and social media engagement, adjusting strategies as needed to achieve goals.
Qualifications:
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Experience: Proven experience in customer service, sales, or lead management (healthcare experience is a plus).
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CRM Proficiency: Comfortable with using CRM systems, preferably Go High Level or similar.
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Communication Skills: Excellent phone etiquette, strong verbal communication skills, and the ability to build rapport quickly.
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Social Media Expertise: Proficient in managing and creating content for Facebook and Instagram.
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Detail-Oriented: Strong organizational skills and the ability to multitask and prioritize leads and tasks.
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Team Player: Ability to work well with others in a fast-paced, team-oriented environment.
Why Join Us?
- Opportunity to work in a supportive and growth-focused environment.
- Competitive salary with opportunities for performance-based bonuses.
- Flexible working hours and a positive office culture.
- The chance to make a direct impact on the health and well-being of our community.
How to Apply:
If you’re passionate about customer service, managing leads, and have a knack for social media, we want to hear from you! Please send your resume, along with a brief cover letter explaining why you're the perfect fit for this role, to [insert email address].
We look forward to having you join our team and helping us serve our patients with excellence!
Compensation: $22.00 - $25.00 per hour
As one of the largest chiropractic franchises in the world, we have been growing at an exponential rate. With growth, comes more jobs! We are constantly looking for chiropractors, massage therapists, and chiropractic assistants across the country. Check out some of our locations on social media and see just how exciting working in one of our offices can be. We also have quarterly Tribes (always in different locations) filled with growth, learning, family, nightlife, and team-building activities! Come see why we are ranked as one of the “hottest franchises” by Inc5000, “top franchise” by Entrepreneur, and “top company culture” by Franchise Business Review right now. This isn’t just working at a job, it’s building your LIFE!
Our Mission
100% Chiropractic builds dream practices and designs extraordinary lives. We take the raw passion of today's chiropractic entrepreneur and provide a foundation of business systems that offer unlimited potential and possibilities. We are an exclusive tribe who offer one another support, motivation, and inspiration to transform communities—and ultimately the world—through the miracle of chiropractic.
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Complimentary Chiropractic Care for Employee and Immediate Family
Paid Holidays, Sick, and Vacation Time
Employee Discount
Additional Benefits Vary By Position
Chiropractor: bonuses based upon monthly stats, LMT: bonuses and tips